> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pranthora.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Testing

> Test your assistant using web calls or chat before going live.

# Testing

Before deploying your assistant to handle real production calls, you can **quickly test** it within the Pranthora dashboard. 🧪

Two primary testing options are available:

* **Web Call** — for testing full voice conversations.
* **Chat** — for testing text-only interactions.

***

## 📞 Web Call Testing

The **Web Call** feature allows you to test your agent’s full speech pipeline — including transcription, model response, and text-to-speech.

* In the **Configure Agent** screen, look to the **right side** of the interface.
* You’ll see the **Start Call** button.

> ⚠️ **Important:** Before clicking **Start Call**, make sure to **Save** your configuration so that the latest updates are applied.

Once saved, click **Start Call** — you can begin speaking, and your agent will respond in real time using its configured voice and logic.

***

## 💬 Chat Testing

If you prefer to test your assistant’s logic without using voice, use the **Chat** option available in the bottom-right corner of the same screen.

* The chat executes the **same underlying pipeline** (transcription, model reasoning, and response generation) — but operates purely in text form.
* Your inputs appear as text, and the agent’s responses will be displayed directly in the chat window.

***

<img src="https://mintcdn.com/firstpeak/OGyDmZ30IBH0HwoD/images/assistant_testing.png?fit=max&auto=format&n=OGyDmZ30IBH0HwoD&q=85&s=c98dde29c9dfbe549f5cd1820c67c38a" alt="Web call and chat testing" width="1559" height="1201" data-path="images/assistant_testing.png" />

## 💡 Tips

* Always verify that the latest configuration is saved before initiating any test.
* Use **Web Call** to experience the real-time voice behavior.
* Use **Chat** for faster iteration and debugging of prompt or logic changes.

***
