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Documentation Index

Fetch the complete documentation index at: https://docs.pranthora.com/llms.txt

Use this file to discover all available pages before exploring further.

Testing

Before deploying your assistant to handle real production calls, you can quickly test it within the Pranthora dashboard. 🧪 Two primary testing options are available:
  • Web Call — for testing full voice conversations.
  • Chat — for testing text-only interactions.

📞 Web Call Testing

The Web Call feature allows you to test your agent’s full speech pipeline — including transcription, model response, and text-to-speech.
  • In the Configure Agent screen, look to the right side of the interface.
  • You’ll see the Start Call button.
⚠️ Important: Before clicking Start Call, make sure to Save your configuration so that the latest updates are applied.
Once saved, click Start Call — you can begin speaking, and your agent will respond in real time using its configured voice and logic.

💬 Chat Testing

If you prefer to test your assistant’s logic without using voice, use the Chat option available in the bottom-right corner of the same screen.
  • The chat executes the same underlying pipeline (transcription, model reasoning, and response generation) — but operates purely in text form.
  • Your inputs appear as text, and the agent’s responses will be displayed directly in the chat window.

Web call and chat testing

💡 Tips

  • Always verify that the latest configuration is saved before initiating any test.
  • Use Web Call to experience the real-time voice behavior.
  • Use Chat for faster iteration and debugging of prompt or logic changes.